PROCESSING
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
What is the processing time?
The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product’s quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
Standard international shipping, delivery time, and shipping cost
Shipping costs vary depending on the country. Shipping costs are in USD or the equivalent amount in your selected currency.
| Country | Standard Shipping Fee and ETA | Express Shipping Fee and ETA |
|---|---|---|
| U.S. | 7 – 10 business days with flat rate charge of US$12.99. | 3 – 5 business days with flat rate charge of US$16. |
| Canada | 7 – 10 business days with flat rate charge of US$12.99. | 3 – 5 business days with flat rate charge of US$30. |
| U.K. | 7 – 10 business days with flat rate charge of US$12.99. | 3 – 5 business days with flat rate charge of US$30. |
| European countires | 7 – 13 business days. Shipping cost varies by country; calculated in USD or local currency at checkout. | 3 – 5 business days.Shipping cost varies by country; calculated in USD or local currency at checkout. |
| All other countries | 3 – 15 business days. Shipping cost varies by country; calculated in USD or local currency at checkout. | 4 – 10 business days. Shipping cost varies by country; calculated in USD or local currency at checkout. |
ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Satini cannot declare purchased items as a gift or list an amount that lower than the actual product price. Taxes are more likely to be applied to an order that has been shipped with Express shipping.