Free worldwide shipping on all orders

Common queries answered

Frequently asked Questions

We offer standard and express shipping. A standard shipping order to the U.S. usually takes 8-15 days to deliver. If your order needs to be shipped to other countries, you can find more details here.  

We accept returns on unworn items in their original condition (unwashed, tags attached) within 60 days of the ship date. We do not offer exchanges as we cannot guarantee the availability of the item(s). However, you can always return the item for a refund and place a new order for the item you wish for instead. You can click here to find more details.”

Log in your Satini account, click”My Account”, and then change the right shipping address in the “Addresses”.

You’ll receive a shipping confirmation email that includes your tracking number once your order is packaged at our warehouse. Tracking links generally need 48–72 business hours to be updated with tracking information.

You can click here to receive customer support . Any other questions , please email us at support@satini.com.

Please email us at support@satini.com.Let us know your situation, so that we can help to correct the shipping address. 

Our products ship to the U.S., Canada, UK and European countries. 

When possible, multiple items will be combined into the same package. This helps to reduce the number of packages sent to you, so you receive fewer packages and have less packaging material to dispose of when you receive your orders.

Still need help?

Get in touch with us

SATINI

No.860, Building 10
Xinyang Road
Shanghai China
+86 021 64157010
support@satini.com

Free Worldwide shipping

On all orders above $89

Easy 60 days returns

60 days money back guarantee

International Warranty

Offered in the country of usage

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